I just received my jacket from Derby of San Francisco. I’ve needed a good jacket for awhile now, and have been waiting for its arrival after we got a ‘VIP discount’ offer, and then had to wait for hours while the website crashed under all the pressure of the launch. Supposedly they sent out 500 […]
TOMS “One for One” Movement is brilliant. What better way to get our consumption frenzied society to give back than through shoes. Everyone loves shoes!
I just stayed at the Desert Star Hotel in Palm Springs, CA. And I really cannot say enough about the genius customer experience that owner Davy has created from beginning to end. If you go to Palm Springs, you must stay there!
As with everything else today, restaurant goers are on the go. And they are making decisions about which restaurant to patron on their mobile phones. The faster mobile prospects can see what’s on your menu, hours of operation, and directions, the faster they’ll show up and be seated.Here are five ways to make your website […]
To help prepare web design students for real world web design, Colleges and Universities today must offer courses focusing on User Experience and User Interface design. You can have a complete, functional and informative website without Flash, video, and even jQuery, but you cannot do without solid, logical user experience and user interface implemented.
WordPress is an excellent platform to create your website on, but it does have its shortcomings: security, speed, and data backup. With the addition of the following 4 plugins, your WordPress site will be faster, more secure, and have a complete backup copy stored away.
Blog post has moved: This blog post has moved to Tristan Denyer’s blog. You may continue reading, view the demo, and download the plugin there. I recently had a client who wanted to allow the user to dynamically add a section to their form. No problem, I thought. Then I noticed that the duplicated section […]
The editorial copywriter that I work with responded to me today (after I provided her with feedback on the headline that she submitted for this month’s article), “I guess I don’t understand what you mean by ‘benefit.’ In marketing yes, in editorial no—this sounds like [insert topic here] for Dummies—help me understand why this is […]
This picture is a snippet of the wine menu at District Wine Bar in San Francisco. You can download the full menu here. The reason I am showing you this is because it is a phenomenal example of a user friendly menu; and a great example of how usability is not just about websites. It […]
I ran across a little shop on Polk Street in San Francisco one day, just walking by with a friend. There was not much traffic, but the people walking out appeared enlightened. And the name, Loving Cup, was a draw on its own. So, of course we had to find out what we were missing […]
The other day I was looking through my wallet and found this frequent drink card from Nr Gize. I thought, “oh smoothies! I’d like to go back there; where is it?” I knew I had been there before because it has one stamp on it, and it seemed familiar enough. But I could not for […]
How many times have you just continued to use the same product over and over just because it is what you know, what everyone else is using, and you just don’t feel like looking for another solution? Well, in such a marketing driven, and user experience focused time, there is always another company out there […]
My sister and I were invited to a personalized tasting at a prospective caterer’s house in Mill Valley. My cousin and his fiance were researching caterers for their wedding. I knew that I had signed up for one good meal, but I had no idea what an amazing thoughtful experience this was going to be. […]