TL;DR
Many teams outsource for the wrong reasons: before they know what they need, before they’re ready to amplify, or because someone delivered a really good pitch. Outsourcing helps only when the need is clear and the timing is right.
Should we outsource our marketing?
Maybe not. Start by taking stock of your time, your team’s expertise, and who keeps projects moving. You may have more in-house than you think.
How do we know if we’re ready for marketing?
If you’re still debating who you serve and what the product is, perhaps you’re not ready to amplify yet.
How do we spot a marketing charlatan?
Watch for someone with a service ready to insert into any company, without first assessing whether it’s right for yours.
What should we do before we hire outside help?
Get clear on your business need. Don’t go looking for someone else to tell you what it is.
Editor’s Note.
We updated this post in November 2026 for recency and accuracy.
Resource-strapped teams need the right outsourced B2B marketing expertise at the right time, with the right stakeholder buy-in.
Even the most talented marketing teams struggle to execute complex marketing plans. A recent CMO Survey reports that companies outsource about a third of their digital marketing activities to external agencies, partners, and services, and expect that share to keep growing.
That’s a growing reliance on outsourcing instead of building in-house. Perhaps it’s contributing to why marketing keeps having to justify its spending, rather than being a critical part of the organization.
Pairing internal initiatives with outsourced B2B marketing resources is actually the ideal approach; however, teams often fall into the trap of outsourcing before they have a true sense of their existing marketing capacity, capabilities, and workflow. And sometimes, before the company is ready for marketing at all.
Let’s take stock of what’s missing with a few key questions and decide: Which marketing functions should you outsource, as a B2B company?
1. Do You Have Enough Time or People?
“Marketing” is now synonymous with “agility” as teams face constant economic uncertainty and changes in buying behavior. There’s also an unspoken expectation that, as marketers, it’s our job to keep up with the ever-changing digital marketing landscape (and that was before AI took hold of our world).
Being agile isn’t just a desirable quality—it’s necessary in order to execute marketing plans successfully. What worked last year, or even last month, may not work tomorrow.
Marketers must constantly ideate, collaborate, and execute. That’s a tall order for marketing teams whose attention already gets pulled in countless different directions, each with the same levels of priority and urgency, leaving zero time to actually get the work done.
The answer feels simple. Outsource, right? But it’s more than that.
The same CMO Survey found that the gap marketing leaders cite most is resourcing: not enough people, time, and budget to do the work. That’s a real reason to outsource. But an outsourced partner fills a resourcing gap. It isn’t on the hook to win executive buy-in for marketing. That buy-in has to be established internally first.
2. Are There Gaps in Perspective and Expertise?
Marketers want to get the job done. The weight of meeting company revenue goals, demand generation, and community building rests on the marketing department’s shoulders, so expectations are high.
From the marketer’s point of view, it may appear that creators lack business acumen, but creators who carry deep-domain expertise often deliver hugely impactful insights when given the opportunity.
The key to outsourcing is to identify blind spots in your team’s capabilities and leverage skill-specific talent to meet those needs.
Before calling on an outsourced expert, investigate what your team can already do in-house. Once you’re clear on the need, onboard a professional with the expertise needed for a particular project (a transparent development team, perhaps).
Sure, a marketing generalist can do a lot of things—but maybe not everything at the caliber required to reach set goals. For instance, take PPC: a generalist can launch a Google Ads campaign, accept the platform’s recommendations, and let AI Max and Smart Bidding take the wheel—and probably do it just fine.
But with Google’s AI deciding where your ads show up, “good enough” is no longer good enough. Deep-domain experts possess the unique skills necessary to protect your budget: exact-match keyword strategy, negative keyword hygiene, a discerning critique of platform recommendations, bidding tied to lead quality instead of click volume, the list goes on.
It’s not always straightforward, but demarcating the difference between needing a PPC ad copywriter versus a technical paid search specialist, or a campaign strategist versus an analytics expert helps everyone play into their strengths. In turn, you create a better final product and yield more significant results.
What deep-domain expertise can you leverage in-house?
3. Do You Have the Buy-In to Keep Your Projects Moving?
Vicious, repetitive cycles form that hinder project results when teams lack collaboration and open communication—both within the internal team and with their outsourced talent. They also form when the organization’s top focus is proving the value of marketing. The same CMO Survey found marketers spend twice as much time managing the present (68%) as preparing for the future (32%), and under pressure, most double down on performance tracking to demonstrate value. Time spent proving, justifying, and defending is time the work doesn’t get done.
Marketers who get quality work done faster…
- Prioritize implementing thoughtful project frameworks and workflows
- Focus on the details essential for driving campaign success
- Stay organized, follow through, and keep stakeholders up to speed
Marketing is fun—and it should be fun—but getting hung up on performance tracking, metrics, and campaign optimization details can make it stressful and daunting for teams with limited resources.
Having someone on hand to precisely enlist deep-domain experts for each project empowers your team to stay ahead of the easily overlooked and seemingly trivial details crucial for driving results.
Do you have the buy-in to keep your projects on track?
4. Are You Ready for Marketing at All?
Here’s the question that comes before all the others. Startups and young companies often bring in marketing help before marketing is established, and before the company is marketing-led. That makes it hard for anyone, in-house or outsourced, to deliver real value.
Product marketing matters early: product-market fit, your audience, your TAM. That strategic piece is worth doing from day one. But not yet the amplification.
You can’t be ready to amplify until your product and your product-market fit are set. If you’re still sitting around the table having arguments and disagreements about who you’re actually serving and what the product is, you’re not ready to amplify.
5. How Do You Spot a Marketing Charlatan?
The less clear a company is on its needs, the more room there is for charlatans: people who have their service and are ready to insert it into any company, without considering whether it’s right for the business at this time.
They get in through the chaos. If you don’t know what you need, it’s tempting to say, “Okay, sure, whatever you say, I just need help.” And there’s a tendency to trust the outside consultant who’s delivering a really good pitch.
A good place to start if you aren’t sure what your exact needs are: look for someone who properly assesses your business and understands its current marketing needs, in its current form. You don’t have to add everything all at once.
As we discussed on Marketing, honestly, marketing is a field that lets too many charlatans in when it’s poorly defined and practiced internally. The fix starts on your side of the table: get clear on your business need before you go out looking for someone to fill it.
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Be Honest: How’d Your Team Stack Up?
Marketers have their work cut out for them. From operational development to ideating solutions, executing projects, and managing internal stakeholders. One thing is for sure: conflicting priorities and competing deadlines don’t help the feeling of overwhelm.
And, an overworked and disorganized team is hardly a happy, creative one. Yet, when time permits, they may have the skills to take on new challenges and revenue-generating tasks.
It may be that B2B marketers don’t have to outsource as much as they do. That said, here are compelling indicators that your team can benefit from outsourcing some marketing functions.
- If your marketing “team” looks more like a one-person show, which can feel lonely when supporting a larger organization
- If your team struggles with challenges preventing them from getting marketing deliverables done, with a focus on improving results
- If you want to investigate new marketing trends such as b2b influencer marketing and explore ideas but lack the time and strategic brainpower to do so
- If there is a misalignment in your company’s narrative, ideal client persona, voice, and messaging
- If your in-house team lacks deep-domain expertise in email marketing, social media marketing , or website management and you need support to manage these programs for the long-term
- If your current messaging and tactics are out of date
- If you need help executing a high-priority project while staying on task with business-as-usual marketing work
- If you’re unsure about your product-market fit, target market, overall business strategy, and the current business challenges you’re facing